Frequently Asked Questions

Collapsible content

What is your return policy?

Due to the hygienic nature of our products, all lip gloss sales are final. There are certain instances where we may accept returns of unopened, unused products. Please refer to our Return & Refund policy for more information.

When will I receive my order after placing an order?

Once your order is placed, please allow 1–3 business days for processing. After that, shipping typically takes 3–7 business days, depending on your location.

Where are you located?

We’re proudly based in Milwaukee, Wisconsin, and all of our products are packed and shipped from here with love.

How should I store my lip gloss?

Store in a cool, dry place—preferably out of direct sunlight—to preserve the texture and ingredients.

What is Selena's favorite?

Without a doubt, the Enchanted Kiss Magical Lip Gloss is Selena’s top pick! It gives her the perfect blend of lush, glossy shine and magical flair, making it her go-to for adding that extra touch of sparkle!